Website Colas Rail
Colas Rail is a leading provider of Plant & Freight Services
Purpose of the Role
The role entails the day-to-day providing IT support at a first line level to internal customers. Supporting both Colas Rail and Colas Ltd in the UK as part of a Shared Service
Person Specification
Able to generate innovative solutions in work situations
Utilize all work based opportunities to develop and progress within job role
A proven ability to work independently using your initiative
Good Documentation skills for regular updating of procedures, processes, change management, and Project updates
Experience in working in a busy and demanding office type environment on their own or as part of a team
Good communicator and good coordinator;
Rigorous and methodical;
Innovative in the proposed solutions;
Enthusiastic
Determined
Key Responsibilities
Taking and logging of calls on ServiceNow
Creating/deleting/updating of user accounts
IT ordering including renewals of licenses and software agreements authorized by the IT Director
Control and match invoices and scan all documentation
Maintain Asset and software database
Update and maintain software license database
Manage starter/leaver process from an IT perspective
Manage and chase IT assets (Laptops, PCs, Smartphones, Printers etc. from staff who have left etc)
Scanning of order forms/user forms and other important documents
Create and manage IT internal business procedures as guided by the IT team
Maintain department procedures/processes/forms etc (User creation etc –Guided by the IT Team)
Any other reasonable duties as required from time to time.
The role will also need to regularly interact and interface with
Internal and External Customers
CDS
Client IT Teams
Rail UK IT Management/leadership team
Third party suppliers/partners.
Profile
• Competitive Salary
• 26 days Annual Leave
• Industry leading Life Assurance
• Healthcare Cash Plan
• Wellbeing Employee Assistant Programme
• Pension Scheme
• Eye Care Vouchers
• Long Service Award
• Season Ticket Loan
We are committed to fostering an inclusive and diverse workplace. We believe that diversity drives innovation and creativity, and we actively seek to create an environment where everyone feels welcome, heard, valued and respected. Regardless of background, disability, age, race, religion, or gender, everyone is welcome at Colas Rail.
We strive to promote equity and eliminate discrimination, actively seeking to create a workforce reflective of communities we serve. We welcome applicants from all backgrounds, offering flexible and inclusive adjustments to the interview process.
As part of a positive action drive to address under-representation we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
We are proudly part of the Disability Confidence Scheme, and as such we operate a Guaranteed Interview Scheme if you meet the minimum requirements.
On joining Colas Rail you’ll have access to our growing Employee Network Groups including Railbow (representing the LGBTQ+ community), BeyonDisability (representing those with disabilities) and Cross Culture (representing people from ethnic backgrounds). Everyone is welcome to join our network groups whether you are part of the community or an ally.
Work life balance is important to us; flexible working options are available where feasible and dependant on the role. Please discuss this during the interview process.
Join us in making a positive impact! Apply and be part of a team that values diversity and embraces unique perspectives.