Website Ex-Mil Recruitment Ltd
Ex-Mil Recruitment is for ex-military by ex-military.
Auction Team Leader (284jc) – Central Birmingham – up to £34k + Benefits
My client, who are a specialist auction company operating in the Jewellery Quarter in Birmingham are currently seeking an individual for this key role within their operation.
The company has been established for almost 150 years and still family run, is seeking an individual to oversee the smooth operation of their fortnightly operations, ensuring strict adherence to established protocol and processes. In this role you will be supervising a team, and you will coordinate with different departments within the company while maintaining high standards of accuracy and efficiency in a fast-paced environment.
Therefore, your key responsibilities will be broken down into the following:
**Team Management**
- Supervise and support a team consisting of one coordinator and three assistants.
- Delegate tasks effectively to ensure timely completion of auction preparations and post-sale activities
- Provide coaching and guidance to team members, fostering a collaborative and high-performing environment.
**Auction Process Oversight**
- Oversee all aspects of the auction process, including item intake, auction administration, and ticketing.
- Ensure compliance with internal protocols and external regulatory requirements.
- Coordinate with other departments, such as client services, logistics, and accounts, to streamline auction operations.
**Stakeholder Engagement**
- Act as the primary point of contact for internal and external stakeholders, including vendors and buyers.
- Handle queries from up to 200 external stakeholders per auction cycle, ensuring exceptional customer service.
- Provide accurate and detailed reports
- Facilitate viewings for potential buyers.
**Operational Efficiency and Continuous Improvement**
- Monitor process adherence and make recommendations to senior management.
- Identify inefficiencies in current auction processes
- Work with senior managers to devise and implement improvements.
**Administrative Duties**
- Ensure all auction-related documentation is accurate and delivered on time.
- Prepare and distribute auction administration documentation, ensuring items are dispatched promptly and paperwork is reconciled.
To be eligible for this role, you will need the following:
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- High level of accuracy and attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong written and verbal communication skills.
- Problem-solving and process optimization capabilities.
- Ability to work under pressure and meet tight deadlines.
My client is seeking someone who has an interest in the auction sector as this can be used as a step into another role within the company, as this department is often used as a stepping stone internally to bigger and better things.
The ideal candidate would be someone who is very processed driven, who can manage a small team and has the ability to help them achieve not only the company goals, but also their own goals for progression within the company. A passion for fine jewellery and watches could also be an advantage, as this department has to process between 8 to 10k of items per month.
In return they are offering a good starting salary as well as company pension and 21 days holiday + Bank Holiday. The also operate a Christmas to New Year shut down every year. The are also offering progression within the company and the ability to join a family run operation with a team of about 60 overall.
For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on 0333 202 6500, or jc@ex-mil.co.uk or via the website www.ex-mil.co.uk