Website Ex-Mil Recruitment Ltd

Ex-Mil Recruitment is for ex-military by ex-military.

Radio Field Service Engineer (100dm) – London- Heathrow – £33k DOE


After successfully placing a candidate from the Royal Signals, our client is looking for another Field Service Engineer, this time to join them at Heathrow.

The ideal candidate would be those coming from a comms background and have also experience with vehicle installations.


Your main duties will include:

  • Remedial Maintenance
  • Minor Works
  • Preventative Maintenance
  • Vehicle Installations
  • Radio signal strength coverage testing
  • Assisting in Project delivery


The technology scope is predominantly Radio based but also split between fibre and cellular based equipment with additional service scope including; Unified Comms, Network, Wireless

and M2M related technologies that; form part of shared platforms or dedicated solutions for customers. This role will work closely with other Operational functions to ensure that multi-technology solutions are delivered and supported seamlessly for our customers.


Key Responsibilities:

  • Work as part of a team covering all incident tickets raised
  • Ensure that the overall performance of Service meets: customer service level requirements & service performance targets
  • To assist in the delivery of Engineering projects where required and complete in agreed timescales and to industry standards
  • Maintaining customer satisfaction as per set targets and objectives
  • Ensure all requested project activity is documented as per requirements
  • Ensure all service tickets raised on the ticketing system are attended to and completed in a timely manner against their SLA’s
  • To deliver projects as requested. This includes the installation of vehicle radios, telemetry devices and all Moves Additions and Changes (MAC) such as delivery and training of radio equipment
  • To complete preventative maintenance visits as requested. This is to include the programming and refurbishment of assets at customer sites to a satisfactory standard and customer requirement
  • To complete vehicle telematics related work as requested. This is to include the installation, decommission and service response to all customers.
  • Engineering projects are required out of hours so there is the need to be flexible in the working hours required to ensure efficient delivery.


Key Qualifications and Experience.

  • Good solid technical background with strong practical experience
  • Experienced engineer, having Unified Comms and/or Network and I.T. technical and industry knowledge is an advantage.
  • FITAS qualification or equivalent in Vehicle installations is desirable
  • Experience in vehicle installations covering radio / telematics
  • Experience in working on DMR radio systems and subsequent end user devices with common main manufacturer equipment – Hytera / TAIT / Simoco / Motorola / Kenwood
  • Excellent client facing skills with very strong verbal & written communication
  • Clean driving license
  • SC Cleared advantageous
  • Knowledge of Wi-Fi installation and maintenance advantageous


If you are interested in applying, please send a copy of your CV by email to Daniel Martin at Ex-Mil Recruitment Ltd or via the website outlining why this would be the ideal opportunity for you.

Upload your CV/resume or any other relevant file. Max. file size: 128 MB.