Website Trinity Claims
Dedicated end-to-end claims service, built on trust
About the role:
Within our First Response division, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects.
Key Responsibilities:
As a Trainee First Response Technician, you’ll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include:
- Assisting with cleaning, drying, and sanitising tasks following water or fire damage.
- Helping to monitor and install drying equipment on-site.
- Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded.
- Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery.
- Maintaining health and safety standards at all times.
- Providing excellent customer service to policyholders and other relevant parties.
Key Requirements:
We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have:
- Excellent spoken and written communication skills.
- A passion for delivering outstanding customer service.
- The ability to work effectively within a team and under pressure.
- Basic computer knowledge and strong administrative skills.
- A full, clean driving license with no more than 3 points.
In return, we can offer you:
Basic Salary of £25,500 – £27,000 (DOE), as well as market leading benefits.
· 25 days Annual leave plus statutory holidays
· Discretionary performance related bonus
Just some of the great benefits we offer:
– Life insurance cover
– Enhanced company pension scheme
– Employee of the month & employee of the year awards
– Refer a Friend scheme
– An extra day’s holiday for your birthday
– Paid volunteering/charity day a year
If you’re proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!