Forward Assist Recruitment
Informed recruitment service, dedicated to those who have served
Roadside Recovery Technician – EV Charging Support
Locations:
Heathrow/ Watford area
Salary: £20 per hour + Overtime + Bonus (43,680 plus on call plus bonus)
Shift Pattern: 4 on / 4 off – 12 Hour Shifts
Start Date: 22nd June
Our client is expanding following major contract growth within the EV roadside support sector. They are now looking to recruit multiple Roadside Recovery Technicians to support electric vehicle drivers requiring roadside charging assistance and light vehicle support.
This is not traditional “tow truck” recovery work. The role focuses on helping stranded EV drivers safely get moving again through rapid roadside charging support, battery assistance and customer care.
The Role
You will attend roadside breakdown situations involving electric vehicles and provide safe, professional assistance to customers. The position is customer-facing and requires somebody who can remain calm under pressure and deliver a reassuring service experience.
Key Responsibilities
Providing roadside EV charging support using company-provided equipment
Assisting customers who have run out of charge
Carrying out basic roadside support including 12V battery changes
Remaining with customers where additional support or recovery is required
Ensuring all work is completed safely and professionally
Delivering excellent customer service during breakdown situations
Working closely with the wider roadside and control teams
Ideal Background
We are keen to speak with candidates from:
Roadside recovery
Breakdown assistance
Vehicle recovery
Automotive service backgrounds
Ex-military vehicle/mechanical personnel
EV or hybrid vehicle environments
Requirements
Previous roadside recovery or breakdown experience preferred
Ability to remain calm and professional under pressure
Comfortable working independently
Basic mechanical knowledge
Able to change and test 12V batteries
Full UK driving licence
ADR qualification beneficial but not essential
What’s On Offer
£20 per hour
Overtime opportunities
Bonus scheme
Company van and EV charging equipment provided
4 on / 4 off shift rotation
On-call allowance and support
Growing business with long-term opportunities
Shift Details
Day Shift: 7am – 7pm
On Call: 7pm – 7am
4 days on / 4 days off rotation
Recruitment Process
CV submissions taking place this week
Second interviews scheduled for the end of next week
Start date: 22nd June
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.