Website CareerForces Ltd
CareerForces Ltd
Scheduling Operations Planner – £28,300 – Eastleigh
Class Leading Benefits including generous pension and life assurance schemes and access to health and wellbeing packages
Scheduling Operations team
We’re responsible for planning and co-ordinating the working day of Trade Operatives to ensure all responsive, planned and cyclical works are appointed to the satisfaction of the customer. In order to plan repairs in as efficiently as possible we use our scheduling system Total Mobile Optimise, to ensure our diaries are filled to maximum capacity with minimal travel.
Your new role
Customers are at the heart of everything we do and we’re excited to be looking for a new Scheduling Operations Planner to join our team to make sure our customers continue to receive a service second to none – and we need you!
You’ll be responsible for planning and coordinating the working day of trade operatives so that our colleagues receive all of the information for them to carry out their works. Ensuring diaries are optimised to maximum capacity with minimal travel, increasing productivity, reducing cost and maintaining outstanding customer service, health and safety prioritisation and vulnerability considerations.
You’ll work collaboratively with all stakeholders including our customers on a daily basis to deliver a seamless service.
You will need:
Knowledge of Microsoft Office packages including Outlook, Word, Excel and Teams • Experience working in a busy office environment with reactive priorities always maintaining professional office conduct. • Ability to communicate at all levels and with a variety of audiences. Communication skills to be both written and verbal. • Able to work as part of a team, share ideas and support team members as well as the ability to plan own time effectively, prioritise tasks and work under own initiative while meeting team deadlines and targets/KPI’s. • Able to follow procedures and policies and comply with legal and health and safety requirements commensurate with the role.