Business Manager

Role Summary

The Business Manager is a key member of the CXC Ltd Management Board and is responsible for controlling, managing, enabling, and delivering CXC Ltd’s administrative and financial activities.

This is a pivotal leadership role overseeing day-to-day business operations, including HR, finance, personnel support, and wider business services. The role also enables and assures delivery across legal, GDPR/data protection, commercial and contractual activity, security (including vetting), facilities, IT service management, incident management, and welfare in line with company strategy.

You will play a central role in setting goals, shaping strategy, and ensuring the business meets its objectives, while continuously improving how we operate.

This opportunity is particularly well suited to a former AGC (SPS) SNCO/WO2 or equivalent, bringing strong organisational, leadership, and governance experience.

Key Responsibilities

Act as a core member of the Operational Management Board (OMB), working closely with the C-Suite and Board Directors
Deliver timely updates, insights, and forecasts to senior leadership
Oversee financial management, including budgeting, forecasting, auditing, and reconciliation
Ensure compliance with UK legislation, regulations, and best practice
Manage key relationships across stakeholders including clients, partners, HMRC, Companies House, solicitors, accountants, MOD, UKSV, and suppliers
Maintain critical governance activities including Security Clearance (vetting), Vetting Registers, and Protected Document Registers (PDR)
Lead and manage business services including HR support, ICT, apparel, stationery, and facilities
Oversee facilities management across company locations (Bristol, Corsham, and Swindon)
Drive continuous improvement across administrative and operational processes
Delivery and maintenance of company induction and policy frameworks

Ways of Working

40 hours per week
Office-based in the Swindon area daily
Flexibility required to support business needs (occasional evenings/weekends)
TOIL available where appropriate
Annual bonus scheme in place

Essential Skills & Experience

Relevant qualification (Degree or Level 5 equivalent in Business, CIPD, or Financial Management, or willingness to achieve)
Proven leadership and management experience within a business environment
Strong stakeholder engagement, communication, and liaison skills
Excellent organisational, prioritisation, and time management ability
Ability to thrive in a high-pressure, dynamic environment
Strong analytical, research, and data management capability
Financial management experience including budgeting, forecasting, ideally with experience of Xero or QuickBooks (QBO)
Experience interpreting financial reports and managing audits (including expenses)
Experience maintaining governance records (Vetting Registers, PDRs)
Knowledge of UK governance frameworks and HMG environment
Policy writing experience
Strong IT skills, particularly across Microsoft 365
Ability to work independently and deliver outcomes
High levels of integrity, professionalism, and discretion (SC clearance required)
Ability and willingness to learn and develop

Desirable Experience

Project planning, risk, and issue management
Knowledge of legal, commercial, contractual, GDPR, and EDI frameworks
Experience working with C-Suite stakeholders
Understanding of military culture and transition
Incident management experience
Financial auditing and reconciliation expertise
Ability to transfer knowledge across teams and leadership
Adaptable, flexible, and comfortable with shifting priorities