Website Trinity Claims
Dedicated end-to-end claims service, built on trust
About the role:
Within our First Response division, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects.
Key Responsibilities:
As a Trainee First Response Technician, you’ll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include:
Assisting with cleaning, drying, and sanitising tasks following water or fire damage.
Helping to monitor and install drying equipment on-site.
Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded.
Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery.
Maintaining health and safety standards at all times.
Providing excellent customer service to policyholders and other relevant parties.
Key Requirements:
We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have:
Excellent spoken and written communication skills.
A passion for delivering outstanding customer service.
The ability to work effectively within a team and under pressure.
Basic computer knowledge and strong administrative skills.
A full, clean driving license with no more than 3 points.
In return, we can offer you:
Basic Salary of £25,000 – £27,000 (DOE), as well as market leading benefits.
· 23 days Annual leave plus statutory holidays
· Discretionary performance related bonus
Just some of the great benefits we offer:
– Life insurance cover
– Enhanced company pension scheme
– Employee of the month & employee of the year awards
– Refer a Friend scheme
– An extra day’s holiday for your birthday
– Paid volunteering/charity day a year
If you’re proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!